Support
Need help with Lahnova? Email us and we will get back to you within 1 to 2 business days.
Email support@smbdmtechnologies.com
Frequently asked questions
How do I contact support?
Email support@smbdmtechnologies.com with the app name (Lahnova), your device model and a short description of the problem. Screenshots help.
A generation is taking a long time. What should I do?
Video and music generation can take a few minutes. Keep the app open on the Generate screen, check your connection and try again. If a step keeps failing, email us with the project name.
Are there in-app purchases?
Yes. You can make a free video to try it. Weekly and monthly subscriptions add video credits. They renew automatically unless cancelled at least 24 hours before the period ends; manage or cancel them in your Apple ID settings. See the Terms of Use.
How do I delete my data?
There is no account to close. In the app, open Settings → Remove my videos and data: it deletes your projects, prompts, photos and videos from our servers. You can also email support@smbdmtechnologies.com and we will delete your data within 30 days. Uninstalling the app removes data stored on your device but does not cancel a subscription.
Does Lahnova need an internet connection?
Yes. Music, image and video generation run on the Lahnova servers.
I tested an app called KieForge. Is this the same?
Yes. KieForge was renamed Lahnova. Your TestFlight app updates to the new name with the next build.